By using any of our services, you agree to the collection, transfer, storage, disclosure, and utilization of your personal data as specified in this Policy. This Policy does not extend to anonymized data, as it cannot identify you. We urge you to thoroughly read this Policy to comprehend our principles and procedures regarding your personal data and how it will be handled. By accessing or using our services, you consent to this Policy. Our services also include privacy controls that influence how we process your personal data. Please consult Section 5 for a list of rights regarding your personal data and instructions on how to exercise them. This Policy may undergo revisions from time to time. Your continued use of our services following any changes signifies your acceptance of these modifications. Therefore, please check this Policy periodically for updates.
2. Personal Data We Collect About You and How We Collect It
We categorize the personal data we collect into three main groups:
2.1 Information You Provide To Us
(a) Account Data: We gather your account data, which may encompass personal identification information such as your name, date of birth, age, nationality, gender, signature, utility bills, photographs, phone number, home address, and/or email address. Additionally, we may collect formal identification information such as Tax ID numbers, passport numbers, driver’s license details, national identity card details, photograph identification cards, and/or visa information (collectively, Account Data). We process Account Data to provide you with our services, fulfill anti-money laundering and know-your-customer requirements, ensure the security of our services, maintain backups of our databases, and communicate with you. This information is essential for the proper execution of the contract between you and us, as well as our compliance with legal obligations. Without it, we may be unable to provide you with the requested services.
(b) Payment Information: We process financial information such as bank account and credit card details when you order services to facilitate payment processing (Payment Information). This processing is based on the execution of an agreement between you and us, and/or on the initiation of necessary actions, as per your request, to establish such an agreement. It also aligns with our legitimate interests, specifically our interest in effectively managing our website and business.
(c) Correspondence Data: We might handle information contained in or associated with any communication you send to us. Correspondence Data can encompass the content of the communication as well as its related metadata. We process Correspondence Data for the purpose of communication and record-keeping. This processing aligns with our legitimate interests, which include properly managing our website and business, as well as engaging with users.
(d) Profile Data: We may process information contained in your personal profile, which might include your location, time zone, and website (Profile Data). This processing is performed to enhance your user experience when using our services, and it is based on your consent.
2.2 Information We Automatically Collect From Your Use Of The Services
When you utilize our services, we may automatically process information related to your computer and internet connection (such as your IP address, operating system, and browser type), your mobile carrier, device information (including device and application IDs), search terms, cookie data, and information about the timing, frequency, and pattern of your service usage. We also collect information about the transactions you conduct on our services, including recipient names, your name, cryptocurrency amounts and types, and timestamps (Service Data). We process Service Data to provide our services, meet legal obligations, and enhance the functionality of our services. The legal basis for this processing includes the adequate execution of the contract between you and us, compliance with legal obligations, and our legitimate interest in delivering and improving service functionalities.
2.3 Information We Collect From Third Parties
Occasionally, we may acquire information about you from third-party sources as mandated or allowed by applicable laws. These origins could involve publicly accessible databases, credit bureaus, identity verification associates, resellers, channel collaborators, joint marketing associates, and social media platforms. Identity verification partners, in particular, employ government records and publicly available information to authenticate your identity. This data can include your name, address, job role, public employment profile, credit history, status on any public authority sanctions lists, and other pertinent information. We gather this information to adhere to legal responsibilities, specifically those related to anti-money laundering laws. The lawful justification for processing such data arises from our adherence to legal obligations.
3. Disclosure Of Personal Data
3.1 Disclosure to Affiliated Companies: We might share your personal information with any of our affiliated companies, which include our subsidiary companies, our primary parent company, and its subsidiary companies, as deemed reasonably necessary to fulfill the objectives outlined in this policy.
3.2 Service Data Sharing: We may share Service Data with various third-party service providers as reasonably required to improve the functionality of our services. This may include sharing data to obtain valuable analytics, provide in-app support to mobile app users, determine location data, and offer search engine functionality to our users.
3.3 Aggregated and Anonymized Data: We may share aggregated data (information about our users that is combined and no longer identifies an individual user) and other anonymized information for purposes such as regulatory compliance, industry and market analysis, demographic profiling, marketing, advertising, and other business-related activities.
3.4 Dispute Resolution: In cases of disputes in peer-to-peer transactions, we may disclose certain Personal Data to the counterparty as we deem necessary to resolve the dispute at our discretion.
3.5 Legal Compliance: We may disclose your personal data if we believe it is reasonably necessary to comply with laws, regulations, legal processes, or governmental requests. This may also be done to safeguard vital interests, protect the safety or integrity of our services, address fraud, security, technical issues, or protect our rights, property, or those of our service users.
3.6 Opt-Out Options: We offer individuals the opportunity to opt-out of having their personal information (i) disclosed to third parties or (ii) used for purposes significantly different from the original purposes for which it was collected or subsequently authorized by the individuals.
4. International Transfers Of Your Personal Data
In this Section 4, we provide information about circumstances in which your personal data may be transferred to countries outside your own. We and our group companies maintain offices in India and Singapore. To facilitate our operations, we may transfer, store, and process your information within these countries or with service providers located in India and the Asia Pacific region. Laws in these countries may differ from those applicable to your country of residence. Transfers to our affiliated entities, service providers, and other third parties will be protected through suitable safeguards, including the use of standard data protection clauses adopted or approved by the specific country’s applicable certification schemes.
5. Your Rights Regarding Personal Data
This Section 5 summarizes your rights under data protection law based on your residency status. Some of these rights are complex, and this summary does not encompass all details. Therefore, we encourage you to consult the relevant laws and regulatory authorities’ guidance for a comprehensive understanding of these rights.
6. Retaining And Deleting Personal Data
6.1 Data Retention Policies: Section 6 outlines our data retention policies and procedures, designed to ensure compliance with legal obligations regarding the retention and deletion of personal data.
6.2 Purpose-Based Retention: Personal data processed for specific purposes will not be retained for longer than necessary for those purposes.
6.3 Contractual and Legal Obligations: We typically retain your personal information as long as it is required to fulfill the contract between you and us and comply with legal obligations. If you no longer want us to use your information to provide services, you can request the erasure of your personal information and the closure of your account.
6.4 Compliance with Legal Duties: In addition to the provisions outlined in Section 6, we may retain your personal data when it becomes essential to meet legal obligations or safeguard the vital interests of either yourself or another individual.
Our services are not intended for children, and users must meet the age requirement to consent to the processing of their personal data in their respective countries without parental consent. Individuals under the age of 18 should not use our services, provide information, register accounts, make purchases, use interactive features, or share personal information with us, including names, addresses, phone numbers, email addresses, screen names, or usernames.
8.1 About Cookies
(a) Definition: A cookie is a file with a unique identifier (a combination of letters and numbers) sent from a web server to a web browser, where it is stored and sent back to the server each time the browser requests a page.
(b) Types: There are two main types of cookies- persistent cookies, which are stored until their predetermined expiration date, and session-based cookies, which expire when the web browser is closed.
(c) No Personal Identification: Cookies typically do not contain personally identifying information. However, personal data we store about you may be linked to information obtained from cookies.
(d) Additional Technologies: We also use other technologies with similar functionality to cookies, such as web beacons, web storage, and unique advertising identifiers, to collect data about your activity, browser, and device.
8.2 Purpose of Technologies
(a) Identify and Log-In: These technologies are used to identify and log you into our services.
(b) Preferences: They store information about your preferences to personalize the services for you.
(c) Security: Cookies are used as part of security measures to protect user accounts, preventing fraudulent use of login credentials and safeguarding our website and services.
(d) Content Relevance: They help us display relevant content to you.
(e) Analytics: These technologies assist in analyzing service usage and performance.
(f) Cookie Preferences: You can manage your cookie preferences in most browsers, but declining cookies may affect the functionality of our services.
8.3 Cookies Used by Service Providers
9. Data Security
9.1 Security Measures: We have implemented measures to secure your personal data against accidental loss and unauthorized access, use, alteration, and disclosure. Additionally, user information is accessible only to authorized users.
9.2 User Responsibility: When we provide you with a password for accessing certain parts of our services, it is your responsibility to keep it confidential. Don’t share your password with anyone.
9.3 Network Security: While we make efforts to protect your personal data, the transmission of information over public networks like the internet is not completely secure. We cannot provide assurance regarding the security of your personal data when transmitted through our services. Any transmission of personal data is at your own risk, and we are not responsible for the circumvention of privacy settings or security measures on our services.
(a) Policy Updates: We make it a policy to post any changes to our Policy on this page. In the event of significant changes in how we handle personal data, we will notify you. The last revised date of the Policy is indicated at the top of this page. It is your responsibility to ensure that we have an up-to-date and deliverable email address for you and to periodically check our website and this Policy for any updates.
11. Contact Information
The data controller responsible for your personal data is CoinPayX Lite. You can contact us by sending a message at https://coinpayx.online/contact-us/. Please use English when communicating with us.